WhatsApp automation
Live

ServicesData & Automation

Run customer conversations on WhatsApp.

Order updates, reminders, bookings and AI replies on the official WhatsApp Business platform, connected to your POS, CRM or booking system.

Where customers are

Orders and support in the app they already use.

Automatic updates

Confirmations and reminders sent by your systems.

One team inbox

Several staff on one business number.

The problem

Orders, bookings and complaints all arrive on one staff member’s phone. Messages go unanswered after hours. When that phone is off, the business cannot hear its customers.

What changes

Your number moves to the official WhatsApp Business platform, and several staff answer from one shared inbox. Order confirmations, booking reminders and delivery updates are sent by your systems. Customers can order or book in the chat, and an AI assistant can answer common questions after hours. Broadcasts reach customers who opted in.

  • Restaurants taking WhatsApp orders
  • Hotels handling guest requests
  • Shops and distributors confirming deliveries
  • Salons and clinics sending reminders

Orders handled in one chat.

Systems send updates; people step in when asked.

Sample data
Kilimani BitesBusiness account
1Order 1042 confirmed
  • 2 x Chicken biryani1,300
  • 1 x Passion juice250
  • Delivery150
  • Total, paid by M-PesaKES 1,700
Track orderChange addressTalk to a person
2Rider Hassan is 8 min away
KitchenOn Ngong RoadYour door

3Amina from the team joined

Amina, teamHi Wanjiru, which gate should Hassan use?

What sends each message

  • POS order
    1Order confirmed
  • Delivery status
    2Rider update
  • Customer request
    3Staff joins
  • Booking made
    Reminder

What it covers.

  • WhatsApp Business setup
  • Orders and bookings in chat
  • Notifications
  • AI replies
  • Team inbox
  • Broadcasts

Why QuickTap

WhatsApp is connected to your POS, CRM or booking system, so updates go out without anyone typing them. Meta’s message costs are explained before you start.

A team reviewing charts in a meeting room

Data & Automation

Numbers you trust, work that runs itself.

After launch

Run by us, or handed to you.

Included in every project

  • Domain & DNS
  • Hosting
  • SSL certificate
  • Backups
  • Security checks
  • Maintenance
  • Training

After launch, choose one. It is required.

ManagedMost choose this

Setup fee + monthly

We host, maintain, secure and support it. Updates and fixes included.

  • Hosting & domains
  • Maintenance & updates
  • Monitoring & backups
  • Support

Full handoverOne-time package

One-time fee

You own and run it. We transfer everything and train your team.

  • Code & accounts
  • Domains & email
  • Documentation
  • Team training

Questions.

Built with

Can we keep our number?

Usually, yes. It moves to the business platform during setup.

Is there a cost per message?

Meta charges per conversation. We explain the costs upfront.

Can several staff reply from one number?

Yes, from a shared team inbox.

Often paired with.

AI chatbots & assistants

Assistants that know your business and answer around the clock.

Email automation

Receipts, confirmations and campaigns that reach the inbox.

POS systems

Tills, stock and M-Pesa for restaurants, shops and chains.

Let's talk about WhatsApp automation.

A free call. You leave with an approach, a timeline and a price range.