How we work

Clear steps. Signed terms. Your data protected.

Onboarding

From first call to live.

  • Agree
  • Build
  • Run
  1. 1

    Call

    Free discovery call. NDA first if you want one.

  2. 2

    Proposal

    Scope, timeline and price in writing.

  3. 3

    Contract

    Agreement, scope and data terms signed.

  4. 4

    Kickoff

    70% deposit. Access set up on least privilege.

  5. 5

    Build

    Weekly demos on a private staging link.

  6. 6

    Handover

    30% balance. Keys, code and training handed over.

  7. 7

    Run

    Hosting, maintenance and support, monthly.

Contracts

Everything in writing.

  • Non-Disclosure Agreement

    Signed before you share anything sensitive.

  • Master Services Agreement

    Ownership, liability and confidentiality.

  • Statement of Work

    Exactly what we build, by when, for how much.

  • Data Processing Agreement

    How we handle your data, under local law.

  • Service Level Agreement

    Uptime, response times and support hours.

A client and the QuickTap team shaking hands over signed documents

Agreed in writing

Scope, price and timeline signed before we start.

Data & confidentiality

Your numbers stay yours.

Yourdata
  1. Local lawKE · SO · ETL4
  2. Signed termsNDA · DPAL3
  3. Named staffLeast accessL2
  4. EncryptedAt rest · in transitL1
  • Your data stays yours

    We never use or share client data beyond the job.

  • Least access

    Only named staff, only what the task needs, revoked at handover.

  • Your own accounts

    Hosted in your cloud account if you prefer. You hold the keys.

  • Encrypted

    In transit and at rest, with audited access.

  • Signed confidentiality

    Every team member is bound by confidentiality terms.

  • Breach notice

    You are told without delay if anything goes wrong.

  • Kenya · Data Protection Act, 2019
  • Somalia · Data Protection Act, 2023
  • Ethiopia · Personal Data Protection Proclamation 1321/2024

Payment

70% to start. 30% on handover.

AgreeBuildLaunchRun
70%Deposit at kickoff30%On handoverM1M2M3M4Monthly plan
or full handover
70% upfront
30%
  • Setup fee

    One-off: build, configuration and launch.

  • Hosting

    Monthly: servers, domains, backups.

  • Maintenance

    Monthly: updates, fixes, security and support.

Major projects include a setup fee plus monthly hosting and maintenance, agreed in your contract.

Engagement

Three ways to work.

  • Scoping sprint

    1–2 weeks

    New systems, ERPs, AI

  • Fixed project

    2–12 weeks

    Websites, stores, apps, POS

  • Monthly team

    Ongoing

    Platforms, data, growth

After launch

Run by us, or handed to you.

Included in every project

  • Domain & DNS
  • Hosting
  • SSL certificate
  • Backups
  • Security checks
  • Maintenance
  • Training

After launch, choose one. It is required.

ManagedMost choose this

Setup fee + monthly

We host, maintain, secure and support it. Updates and fixes included.

  • Hosting & domains
  • Maintenance & updates
  • Monitoring & backups
  • Support

Full handoverOne-time package

One-time fee

You own and run it. We transfer everything and train your team.

  • Code & accounts
  • Domains & email
  • Documentation
  • Team training

FAQ

Common questions.

Will you see our numbers?

Only what the job needs, only by named staff, under NDA and a data processing agreement. Access is revoked at handover.

Who owns the code and data?

You do, once the project is paid in full.

What are the payment terms?

70% upfront to start, 30% on completion or handover. Hosting and maintenance are billed monthly.

Where do you work?

Kenya and Somalia, with Ethiopia launching and the rest of East Africa next.

Tell us what you are building.

A free call. You leave with an approach, a timeline and a price range.