QuickTap

Privacy Policy

Last updated: [update on launch]

This Privacy Policy explains how QuickTap collects, uses, and protects information you provide when you interact with our website, products, or services. This is general information about our practices and is not legal advice. By using our site or contacting us, you agree to the practices described here.

1. Who we are

QuickTap is a Kenya-based business that sells NFC physical products (stands, business cards, handheld POS devices) and provides digital profile and menu hosting. Our contact details are listed at the bottom of this policy.

2. What information we collect

We collect information in the following ways:

  • /Contact details - your name, phone number, email address, and business name when you reach out to us via WhatsApp, phone, or email.
  • /Order information - details of the products or services you enquire about or purchase, delivery address, and any customisation requests.
  • /Communications - messages you send us via WhatsApp, email, or other channels, so we can respond and fulfil your order.
  • /Site analytics - anonymised data about how visitors use our website (pages viewed, time on site, device type). This may be collected via cookies or third-party analytics tools such as Google Analytics.

3. How we use your information

  • /To process and fulfil your orders and enquiries.
  • /To communicate with you about your order, delivery, and support.
  • /To improve our products, website, and customer experience.
  • /To send relevant updates about new products or services if you have expressed interest (you can opt out at any time).

4. Sharing your information

We do not sell or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • /With delivery or logistics partners to fulfil your physical order.
  • /With service providers who help us operate our business (e.g. hosting, analytics), under confidentiality obligations.
  • /Where required by Kenyan law or a lawful request from an authority.

5. Cookies

Our website may use cookies to understand how visitors use the site and to improve your experience. Analytics cookies are anonymised. You can disable cookies in your browser settings, though some features may not work as expected.

6. Data retention

We keep your personal information for as long as needed to provide our services and meet our legal obligations. Order records are typically retained for a minimum of three years for business and accounting purposes. If you ask us to delete your data and there is no overriding legal reason to keep it, we will do so within a reasonable time.

7. Your rights

You have the right to:

  • /Access the personal information we hold about you.
  • /Request correction of inaccurate information.
  • /Request deletion of your data, subject to legal obligations.
  • /Opt out of marketing communications at any time.

8. Security

We take reasonable precautions to protect your information from loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact us about privacy

For any privacy-related questions, requests, or concerns, please reach out to us:

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